What does it take to be a Hero of Hire?
We have teams of heroes all working hard every day, but there are some HSSSers that demonstrate exceptional levels of going above and beyond and it’s these people that we will make our Heroes of Hire.
All heroes will be judged against one – or a combination – of the HSS values listed below so please make sure you tell us which area(s) they have wowed you in.
We’re always serious about safety. We believe that no hire is a good hire unless it’s a safe one and we work hard to ensure the safety of ourselves, our customers and of the products we hire. If you’ve been impressed by an HSSer with an obsession for safety, tell us about their safe hands.
We know our customers appreciate value so we work hard to balance the support they need with the price they pay. We help our customers to get the best out of their hire experience whilst making sure we remember to charge fairly for a job well done. If you value what a HSSer has done for you, tell us about it!
We know that time is money, so we make sure our range of tools and equipment is available when and where you need it and that you can count on us to deliver. HSSers are determined and work hard to make things happen; going the extra mile and doing what it takes to ensure our customers get what they need. If you’ve been wowed by a HSSers dedication, we’d love to hear about it.
We think the support we provide is what really sets us apart. That support may come in different ways from helping you find the perfect equipment, to telling it like it is, our can-doing attitude or how we embrace progress to improve our service for you. Or it may simply how our HSSers show they care. If you’ve been shown that next level of support, let us know!
HSSness is an attitude that sums up the best of who we are; it sets us apart from the rest of the industry and it’s what we believe makes us the heroes of hire. If you think somebody has displayed exceptional HSSness attributes, then let us know.
At HSS we work really hard to wow our customers. When we say we’ll do something, customers and colleagues alike can count on us to deliver. HSSers are determined to make things happen, even when it can seem it’s against all the odds. If you’ve been delighted by a HSSers, tell us about it!
HSSers have been known to really push the going above and beyond attitude to another level and have become actual life savers. If you’ve had an encounter with a HSSer where you think they’ve gone the extra mile in a way you would never expect, be it supplying first-aid, helping with a broken down car or any non-work related activities then let us know!